If the information is incorrect, we will endeavor to provide a way for you to update it.
quickly or delete it, unless we need to retain the information for
legitimate service or legal purposes. When updating your personal information, we will request
You verify your legal identity so that we can take action on your request.
We are committed to safeguarding your information by protecting it from destruction.
unintentional or harmful. As well as from the issue of data theft by irresponsible parties.
You can contact our administrator team via email helpdesk@fullstacklombok.com or
via Live Chat requesting to delete all the data you provided on our web server.
However, we cannot guarantee that the data is completely destroyed. Maybe we
store backups in other forms in different media formats for business purposes
us. We will always keep your privacy to legal limits.

We do not share your personal information with companies, organizations and individuals outside of Full
Stack Lombok unless one of the following circumstances applies:

We will share your personal information with companies, organizations and individuals outside Full
Stack Lombok if we get your consent to do so. We need
consent to your participation in sharing any sensitive personal information

We provide personal information to affiliates or business partners or other trusted persons
to process them for us based on our instructions and in accordance with the Privacy Policy
as well as confidentiality and other appropriate security measures. Because our services are highly dependent
with services provided by third parties.

Our Privacy Policy may change from time to time. We will not reduce your rights
under this Privacy Policy without your consent.
We will share any privacy policy changes on this page and we will provide
notifications that are more easily visible if the change is significant (including, among others, the message
chat, contact, email notification of privacy policy changes for certain partnership services).
For legal purposes: We will share personal information with companies, organizations, and
individuals outside Full Stack Lombok and partners if we believe in good faith that access,
use, retention or disclosure of such information is necessary to:

• in accordance with applicable laws, regulations, legal processes or requests
government that must be fulfilled.

• detect, prevent or address fraud, security or technical issues.
• protect against threats to the rights, property or security of Full Stack Lombok users
  us or the public as required or permitted by law

• We work hard to protect Full Stack Lombok and our partners from unauthorized access.
  or the unauthorized alteration, disclosure, or destruction of the information we provide.
  hold on to each of our web design and hosting services, in particular:
• We encrypt some information using SSL.
• Implementing SSL certification system for each of our web design work.
• We review practices around information collection, storage and processing,
  including technical and physical security measures, to protect the system from unauthorized access to the system.
  hosting server that we use.
• We limit access to personal information to only those Full Stack Lombok teams who need to
  know such information in order to process it for us, and are subject to the following obligations
  strict contractual confidentiality, and can be sanctioned or terminated if they fail to do so
  fulfill this obligation.
• Backing up or making copies of your data, especially for web design services in
  a certain time span. We usually back up within 1 week of each other
  a month.

• Lombok Full Stack Agreement Legal Services Center and partners that will be continuously updated.
• Information about the terms and conditions of Full Stack Lombok and partner services.

Information about services controlled by our Legal Services Agreement policy,
as follows.

• Application Development Services;
• Information System Development Services;
• Website Development Services;
• Contact Us is available on our Contact page.

• Partners are entitled to facilities for registered service managers
• Partners are entitled to consulting services related to their needs
• Partners are entitled to a guarantee of excellent service from Full Stack Lombok
• Partners are entitled to regular backups of their applications, information systems and websites.
  placed on the Lombok Full Stack server within 1 week once in 1 month
• Partners are entitled to data confidentiality guarantees, please refer to our privacy policy for
  more
• The Partner shall comply with the Service Level Agreement made by
  Full Stack Lombok .

1. Third parties as reporters and Full Stack Lombok Partners as reported must include
   evidence and personal data for verification from Full Stack Lombok and partners.
2. Full Stack Lombok verifies that the Partner must respond no later than 1 x 24 (one time
   twenty-four) hours. If there is no response during the grace period, then
   the service will be disabled.
3. If the fraud process cannot be resolved by consensus, then the victim or complainant will be required to file a complaint.
   can use the legal process in accordance with the applicable law in the territory of the Republic
   Indonesian.
4. During the legal process, Full Stack Lombok will deactivate your account
   until the problem is resolved.

Payment must match the order amount stated on the invoice. After doing
Partner's payment is entitled to get a full receipt from finance@fullstacklombok.com which is sent
via email or Partner contact as proof that the Partner has completed the payment.
For payment of application development services, design, information systems, software and websites
we require you to make a down payment or pay a certain amount of money upfront.
(budget) by 30 - 50% according to our consideration for the size of the project and agreement.
together which is included in the mutually agreed agreement (MOU) that is needed.
oleh tanda tangan oleh pihak – pihak terkait diatas materai sebesar Rp. 10,000.

Our service prices are listed on the Full Stack Lombok website and are subject to change at any time.
without any prior notice. The prices we offer refer to the latest dollar exchange rate.

Full Stack Lombok will activate the service after receiving a valid payment, with
details as follows:

• The domain will be active following the provisions of the registrar.
• Hosting and Website (CMS-based) will be active for a maximum of 1 (one) hour during working time.
• The application will be active according to the working contact agreement made.
• Work on the website begins upon receipt of at least 50% payment. Repayment is done
  maximum 7 days after the website is completed. If the time limit is exceeded, Full Stack Lombok and
  partner reserves the right to suspend temporarily until payment is made.

The validity period of the service corresponds to the period selected at the time of payment. Full Stack
Lombok and partners will send the bill to the contact email registered in the system 7 (seven)
days before the bill is due. Domains that have passed the expiration date will automatically be transferred
on the suspend page, where it can take between 6
(six) to 48 (forty-eight) hours after reactivation.

Expired services will be subject to temporary service termination seven days after the expiration date.
payment is due and will be permanently terminated within fourteen days of the payment.
maturity. Services that have been canceled due to late payment can be
diaktifkan kembali sesuai salinan basis data terakhir yang kami simpan.

Consequences arising from this such as expired / lost domains, services
deferred, the incurrence of reactivation costs, and other consequences are fully
Partner's responsibility.

The Service Fee to be paid by the Partner in accordance with the amount agreed by the Partner with
Full Stack Lombok in accordance with the registration form that has been filled in when initially ordering services.
Partners are obliged to make payments on time according to the date

If within fourteen days calculated from the due date of the payment indicated
when the Partner's bill has not been paid, the service will be terminated.
permanent without further notice

Currently Full Stack Lombok sends bills via email or sms, if the bill does not arrive or is not received
read by Partner, for example due to (but not limited to) Partner's mailbox being full, Partner's email
is no longer active, Full Stack Lombok is not responsible and this does not remove the
Partner's obligation to pay its bills. continued.n.

Cancellation of services used by Partners at Full Stack Lombok is an automated service, Full Stack
Lombok requires an application for annulment through a Written Request Letter through
Support Ticket via email ticket@fullstacklombok.com Full Stack Lombok, No Later than 7 Days
before the end of the subscription service, if the Partner does not make this written request, then the Partner will
are charged the full subscription fee according to the services hired and the Partner. All Partner data
of services that have been terminated will be terminated for safety and security reasons
privacy, unless necessary for Legal action.

Claims for failure of the above guarantees can be claimed within a maximum of 7 days after the occurrence
distraction. Claims for failure of server uptime and network uptime must be accompanied by evidence of traceroute results to
Partner domain direction in time of disturbance and will be rechecked with data
owned by Full Stack Lombok, Claims will be rejected if there is a failure of the Uptime Guarantee
Internet connectivity caused by other parties that are beyond Full Stack Lombok's responsibility:

• Internet connectivity disruption at Partner's ISP.
• Internet connectivity disruptions that occurred on one of the routes that became the route
  connectivity from Partner to Full Stack Lombok server.
• Disruptions caused by force majeure.
• Interference caused by interference caused by other parties.
• Disruption caused by the use of services that are not in accordance with their main function

If the disruption in server uptime claimed by the Partner is in accordance with the data belonging to Full Stack
Lombok, then for the calculation of the cost given as follows:

• 2 x associated service cost per day x number of downtime periods
• Calculation of 1 x downtime period = 24 hours
• downtime beyond the guaranteed uptime as per the Service Level Agreement and as reported.
  downtime from support

Service failure claims only apply to hosting services. While services related to
with third parties such as free domain name registration and domain forwarding services
cannot be claimed in the event of a service failure. However, Full Stack Lombok will try
best to raise the issue with the relevant third parties.

Cancellation of services used by Partners at Full Stack Lombok is an automated service, Full Stack
Lombok requires an application for annulment through a Written Request Letter through
Support Ticket via email ticket@fullstacklombok.com Full Stack Lombok, No Later than 7 Days
before the end of the subscription service, if the Partner does not make this written request, then the Partner will
are charged the full subscription fee according to the services hired and the Partner. All Partner data
of services that have been terminated will be terminated for safety and security reasons
privacy, unless necessary for Legal action.

Violations & Sanctions

If a Partner commits a violation or uses the service in excess of the fair use limit, then
will be subject to suspension, and Partners will get an email containing
request to reduce usage. If the same offense still occurs after
warned, the account will be subject to termination.

Force Majeure (Unexpected Events)

Force majeure is a circumstance that exists beyond our control. For example, natural disasters, floods,
storm, declared by the Government as a natural disaster, riot, fire, sabotage,
warfare, epidemics and compliance with the implementation of legislation. Excludes force

Cancellation of services used by Partners at Full Stack Lombok is an automated service, Full Stack
Lombok requires an application for annulment through a Written Request Letter through
Support Ticket via email ticket@fullstacklombok.com Full Stack Lombok, No Later than 7 Days
before the end of the subscription service, if the Partner does not make this written request, then the Partner will
are charged the full subscription fee according to the services hired and the Partner. All Partner data
of services that have been terminated will be terminated for safety and security reasons
privacy, unless necessary for Legal action.